Returns & Exchanges
At Pulsar Gaming Gears, we want to ensure you have the ultimate competitive edge; if you are not entirely satisfied with your purchase, you can return your gear within 30 days of delivery. All items must be in their original packaging and include all accessories to be eligible for a full refund.
Initiate Your Request
Visit our online Support Portal and enter your order number and email address to start the return or exchange process.
Prepare the Package
Securely pack the product in its original box, ensuring the mouse, keyboard, or accessory is protected and includes all documentation.
Ship to Pulsar
Attach the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
Inspection and Refund
Once our technical team verifies the hardware's condition, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing